Westside Animal Hospital 3653 Hillsborough Road * Durham, North Carolina 919-383-5578
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Proper Documentation
Q. Will physical examination findings and veterinary
recommendations be in a written format for each visit?
A. Upon leaving a veterinary hospital after a visit it is often hard
to remember all that was communicated about and for your
pet. With each visit your veterinarian should provide you with
written examination findings and recommendations for optimal
health. These exam findings and recommendations should be a
part of your pet's permanent medical record.
Upon leaving Westside Animal Hospital after a visit, a form will
be provided to you with written examination findings and
recommendations for the optimal health of your pet. These
exam findings and recommendations are part of your pet's
permanent medical record.
Clear Fee Schedule
Q. Are fees clearly presented & explained prior to delivery of
professional services?
A. High quality veterinary care does not come without cost. It is
important that your veterinary team present in written form
and thoroughly explain all fees before the delivery of services.
Estimates should be agreed upon in writing before major
procedures, hospitalization, or surgery.
It is our hospital policy that the veterinary team at Westside
Animal Hospital present in written form and thoroughly explain
all fees before the delivery of services. Estimates are agreed
upon in writing before major procedures, hospitalization, or
surgery. Estimates for future procedures are sent with you
when you leave or are mailed to your home time permitting.
Our goal is to provide excellent health care with no surprises.
AAHA Certified
Q. Is the hospital accredited by the American Animal Hospital
Association (AAHA)?
A. AAHA is an international organization of veterinary care
providers committed to excellence in small animal care.
Accredited hospitals must voluntarily meet AAHA's high
standards for hospital services and facilities in twenty
specific categories. AAHA accredited are inspected periodically
with a thorough on site evaluation. Less than 17% of
veterinary practices in the United States are AAHA accredited.
For a list of AHAA accredited hospitals in your area go to
www.aahanet.org.
Westside Animal Hospital is accredited by AAHA, an
international organization of veterinary care providers
committed to excellence in small animal care. We voluntarily
meet AAHA's high standards for hospital services and facilities
in twenty specific categories. We are inspected periodically by
an AAHA representative who performs a thorough on-site
evaluation
Appointments
Q. Can you schedule an appointment at no charge to meet
the veterinarian and his/her support team and tour the
facility?
A. You should be given an opportunity to meet with the
veterinary staff prior to making the very important
decision of who to trust with the care of your pet.
You should also have the opportunity to insure that
the facility is modern, clean, and equipped to deliver
high quality veterinary care.
At Westside Animal Hospital, we welcome potential clients
and encourage them to meet with our veterinary staff and
tour our facility prior to making the decision to entrust us
with the care of your pet. Our facility is modern, clean, and
equipped to deliver high quality veterinary care
Recommendations
Q. Are the preventative health care recommendations up to
date with the most current scientific research available in
veterinary medicine?
A. Over the last decade, recommendations in veterinary
medicine have moved from "one size fits all" medicine to
customizing recommendations for each individual patient. In
regard to vaccinations, studies indicate that your pet does
not need to be vaccinated on an annual basis for all vaccines.
Your veterinarian should customize the recommendations for
your pet based on the pet's specific history, age, physical
exam findings, and risk factors.
Each recommendation for your pet at Westside Animal
Hospital is based on the pet's specific history, age, physical
exam findings, and risk factors. Each member of our staff has
many hours of continuing education and has the ability to
visit the Veterinary Information Network (VIN) for the latest
news in veterinary medicine. We were the first veterinary
hospital in the Triangle to adopt new vaccine policies,
eliminating yearly over-vaccinating of our patients. Our staff
is committed to providing the best veterinary care for your
pet's individual needs.
Latest Research
Q. Will your veterinarian work closely with specialists and
does he/she have immediate access to the most recent
developments and findings in veterinary medicine?
A. The knowledge base in veterinary medicine continues to
expand exponentially so that it would be impossible for
veterinarians to practice quality medicine without the support
of specialists. Your veterinarian should regularly consult and
offer referral to one or more of several specialty practices in
our area. In addition, if your veterinarian is a member of the
Veterinary Information Network he/she has immediate
internet access to specialists in all areas and has the ability
to search the largest and most up to date database in
veterinary medicine today.
The veterinarians at Westside Animal Hospital regularly
consult and offer referral to several specialty practices in our
area. Our veterinarians are members of the Veterinary
Information Network which enables them to have immediate
internet access to specialists in all areas and have the ability
to search the largest and most up to date database in
veterinary medicine today. On line consultations are often
responded to within a matter of hours allowing more rapid
diagnoses and/or treatments.
Six Critical Questions You Need To Ask In Finding a Veterinarian
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